Supporting your customers is one of the biggest problems faced by hosting companies, mainly because of the high cost. Within the web hosting industry customers want 24/7 technical support with fast and efficient responses, if hosting companies cannot provide this then they are very likely to get lost in the competition.

Not only is Forever Hosting providing end user support free of charge but our UK and US staff are trained in working with our servers, which will enable them to provide correct responses without requiring additional training

- UK and US staff with English as their first language - No language barrier

- Trained in Forever Hosting servers, so no additional training is required

- Free to customers on selective plans

- No monthly minimum - No wasted tickets

- Higher profit margin

Depending on the company, for US ticket support, similar to what Forever Hosting provide for free, will cost £2-3 per a ticket usually with an excessive monthly minimum, if you do not have many customers this can become very wasteful.

Yes, we provide a free anonymous help desk which can be fully branded into your website or WHMCS. You will receive full notification of tickets which will allow you to either handle them yourselves or leave them and our technicians will respond.

No, tickets are handled by technicians who have full information on your business and will make no reference to Forever Hosting or our products. All tickets are handled through our anonymous helpdesk which you have full access and control to.

Sign for a package which supports free 24x7 end user technical support from our ordering section and open a support ticket with your details.

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