Terms of Service
Updated: 01/03/2008
By making a purchase with Forever hosting you agree to ad hear to the following:
Where the content states:
"We" includes Forever Hosting or any party acting on Forever Hosting's implicit instructions.
"You" or "Reseller" or "customer" includes the person purchasing the services and/or any party acting on the customer's instructions.
"Member" includes the purchaser of services and/or any party acting on the purchaser's instructions.
"The Registrant" includes the person applying for a domain name or any party acting on the Registrant's instructions.
"The Registry" refers to the relevant domain names Registry.
"Server" means the computer server equipment in connection with the provision of the Services.
"Web Site" means the area on the Server allocated by us to you for use by you as a site on the Internet.
"TOS" includes this agreement.
Forever Hosting reserves the right to modify this policy at any time without notice. In consideration of the mutual covenants herein, the parties agree to the following, which shall apply during the term of this agreement:
By using any portion of Forever Hosting's service, you are agreeing to this service agreement on this document entirely.
1. Domain Name Registration and SSL certificates
2. Personal Web Hosting Account
3. Use of services
4. Reseller Responsibility
5. Payment and Bills
6. Refunds & Cancellations
7. End-user Support
8. Support Restrictions
9. Lawful Purpose
10. Indemnification
11. Disclaimer
12. Intellectual Property Rights
13. Contract
14. Acceptable Use Policy (AUP)
1. Domain Name Registration and SSL certificates
1.1 We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk.
1.2 The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
1.3 We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
1.4 We shall not release any domain to another provider unless full payment for that domain has been received by us.
1.5 We reserve the right to revoke or refuse an SSL certificate with or without prior notice
1.6 We reserve the right to increase/decrease our SSL prices at any time with or without prior notice
1.7 We reserve the right to provide the customer with another equivalent SSL certificate should the advertise one not be available
1.8 We provide no warranties or guarantees on the nature and functionality of the certificates.
1.9 We do not provide technical support for SSL certificates apart from installing it for you.
1.10 SSL certificates issued free of charge because it was part of your package can only be used on a website hosted by Forever Hosting. The SSL cert will be revoked if the hosting account is canceled unless the customer begins paying for the certificate at our advertised prices.
1.11 SSL Certificates & Free domains can only be received after successful payment. Our money back refund policy becomes exempt if the customer carries out free SSL or free domain.
2. Personal Web Hosting Account
2.1 Customer may not resell space in their account. Personal accounts are to be used by the primary owner only, account holders are not permitted to resell, store or give away web-hosting services of their website to other parties. This includes email services, cgi scripts, mySql services. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads. Failure to comply with this is grounds for immediate suspension of account until such time as the issue is resolved. Unauthorized Reselling or Providing Access Personal Account Services such as offering email services and accompanying features for use by individuals outside of the required use on your own account; the reselling or giving away of CGI and other scripts installed on Forever Hosting Servers; or providing access codes to individuals not authorized to receive such materials as necessary for the running of your website or account.
3. Use of services
3.1 Excessive CPU, Bandwidth or Disk Space Usage has the ability to compromise our shared hosting environment. This is the result of using the system in a manner that encumbers disk space, processors or other system resources beyond the allowances of your specific plan type and to the degree that your usage compromises the hosting accounts of our other customers.
3.2 Excessive resource usage - cgi scripts or other executable code that consumes an undue amount of CPU time [defined dynamically by Forever Hosting at will] will be reprioritized if possible, or we will ask you to discontinue its use either permanently or the script is altered by yourself or third party to operate in a less resource-hungry manner. Failure to cease operator of the offending executable will be considered as server abuse. Forever Hosting reserves the right to terminate any process which it deems to be using excessive resource usage.
3.3 Background processes - background process [that is, application or utilities that are started from within an interactive shell login, and set to run permanently in the background on a server] are not to be initiated without prior arrangement with use. We reserve the right to examine all code before it is run on the server. Running of background processes without prior arrangement in and confirmation in writing from Forever Hosting is server abuse.
3.4 Compiling - User rights to access compiler software is available upon request and arrangement. Once again, we choose to examine any code that is compiled and executed from our hardware. If you need access to the CP compiler, please contact us describing your need for access. Compiling without prior arrangement and written confirmation is server abuse.
3.5 Mailing Lists -Forever Hosting has allocated tools to ensure proper delivery of opt-in opt-out mailing lists and normal email. It is important that you use these tools accordingly. All full packages include access to the pre-installed Mailman Mailing List Software. Large mailing lists, (those exceeding 500 subscribers) sent using the Forever Hosting Services, must be sent using the mailing list tools that have been pre-installed for this purpose. If your mailing list exceeds 1,500 addresses you should contact Forever Hosting requesting permission to send the mailing through the Forever Hosting servers prior to sending any messages. Sending a large mailing through mailing list software other than Forever Hosting pre-installed software can adversely affect the flow of email. Should such a large mailing disrupt normal services or create unacceptable server loads, the account associated with the mailing risks termination. Mailing lists operated on Forever Hosting servers must be double opt-in with specific clear instructions in order to opt-out
3.6 Pornography - Forever Hosting prohibits the storage and transmission (inbound and outbound) of pornography with the exception of soft core erotic art. Written permission must be obtained before any pornographic material is stored and/or transmitted through Forever Hosting servers.
3.7 Copyright software, Warez, destructive applications, copyright media, proprietary computer information and hacking & cracking sites are strictly prohibited on any portion of our services and network. Customers storing & transmitting (inbound and outbound) files that violate copyright or other federal laws are grounds for instant termination of service. Warez Sites are sites that are typically used by "hackers" to trade (upload/download) illegally pirated copies of software programs with one another. Forever Hosting has a zero-tolerance policy on all Warez Sites. Sites that become a trading post for "warez" programs will be reported to any and all regulatory, administrative, and/or governmental authorities for prosecution. In addition to your account being deleted from our servers, you may face legal action that can be taken against you by the programmers/software companies of the copyrighted software.
3.8 Any incident of server abuse is grounds for immediate and unconditional account termination. Common examples of abusive practices are listed below and Forever Hosting reserves the right of interpretation as to what constitutes abusive practices. In short - if you are unsure that your actions may be perceived as an abuse of service, contact Forever Hosting directly to check with us before proceeding. Ignorance of your actions and consequences does not exempt you from liability
3.9 Forever Hosting reserves the right to financially penalise any customer violating this agreement. The amount the customer is penalised is determined by Forever Hosting. The customer agrees to pay all financial penalties placed by Forever Hosting in full and within 30 days.
3.10 Email abuse - Unsolicited Commercial Email ['Spam'] is implicitly forbidden. This is considered server abused and is grounds for immediate termination.
3.11 Trafficking of illegal content - in the same way that storing illegal content on your account is banned, likewise is the utilization of your account to traffic illegal content, by any means or method, it must not reside on nor pass through Forever hosting servers.
3.12 IRC sessions - Using Forever Hosting servers to run an Internet Relay Chat [IRC] session is grounds for immediate termination. This includes the use of BNC and other redirection servers to indicate a source address on any Forever Hosting server. Running IRC from our servers makes them targets for attack. Customers should not run software such as but not limited to IRC sessions, IRC bots, IRC servers or IRC proxies. IRCs, Chat Rooms, MUDs. Also software used in the maintaining of an IRC connection (daemons), 'bouncers', 'eggdrops' and the like are strictly prohibited. Forever Hosting will give no warning before terminating this activity and the account responsible.
3.13 Hacking / Denial of Service - Network activity that constitutes an attack on any internet host from a Forever Hosting is grounds for immediate termination of likely prosecution.
3.14 Selling for free - Forever Hosting prohibits any portion of its services to be resold without charge. This includes but not limited to: entire hosting accounts, email services, scripts, FTP accounts, MySQL databases, applications, licenses, webspace and bandwidth (this includes image hosting and file/data hosting services, either free or subscription/fee based).
3.15 Proxy websites and such are prohibited.
3.16 Any reselling of Forever Hosting services is prohibited unless clearly stated otherwise. Portions of a cPanel shared account may not be resold under any circumstances. Only resources in WebHostManager may be resold under a reseller agreement (i.e. with the purchase of a reseller package).
3.17 Forever Hosting backs up data for its own use and disaster recovery. The customer is encouraged to make their own backups. Customers may request 1 free restore per month. Forever Hosting makes it backups to an offsite location. We do not make any guarantees on the integrity and reliability of the backups.
3.18 Forever Hosting guarantees a 99.9% server uptime to shared hosting customers (including reseller customers). The following credit schedule applies:
99.5 - 99.89 = 70% service credit
99.0 - 99.49 = 80% service credit
98 - 99 = 90% service credit
97.99 - 95.00 = 100% service credit
3.18a Customers claiming credit under our uptime guarantee must do so by opening a ticket within 72 hours of the incident with their username, main account domain and latest order number. All requests after 72 hours of the downtime incident happening will be void.
3.18b Uptime guarantee and crediting schedule do not apply to sub accounts created by resellers
3.19 Forever Hosting has the final say and will determine the uptime of our servers and will base its uptime on our own monitoring systems. External monitoring statistics set up by customers will not be considered as evidence of uptime/downtime.
3.20 Any promotions used cannot be carried out with money back policy. Certain promotions cannot be used in conjunction with others and these will apply to the specific terms and conditions of a promotion stated on the website. Forever Hosting reserves the right to refuse a promotion to a customer. Forever Hosting reserves the right to revoke a promotion already being used or a new promotion introduced with or without prior notice. Forever Hosting reserves the right to reduce the advertised time of the promotion running time with or without prior notice
3.21 Customers wishing to take advantage of our "free migration from your old host" are limited to 25 free migrations from cPanel to cPanel servers. After the 25 initial migrations, the user is responsible to the transferring of files. Users should note that they are free to upload full cPanel backup files to our systems for us to restore. In which case we can restore up to 250 sites free of charge.
4. Reseller Responsibility
4.1 The reseller customer is liable and responsible for all actions of their account and sub accounts created by the reseller customer. As the reseller customer you agree to accept all responsibility and liability for your actions and the actions of your sub users either directly or indirectly.
4.2 Terms of Service violations as a result of a sub user account being exploited with or without knowledge will be the responsibility of the reseller account holder. Reseller customers are responsible for the content of the accounts they create. If those accounts are hacked/abused, the reseller will be accountable for all costs and liability.
4.3 The reseller account holder agrees to actively monitor their sub accounts to ensure all sub accounts and their own account are abiding by all of Forever Hosting policies and Terms Of Service
4.4 The legal liability and legal responsibility of the sub accounts of the reseller belongs to the reseller customer.
4.5 Forever Hosting reserves the right to financially charge the reseller customer for any contract violation.
4.6 If an IP assigned to a reseller client is blocked and/or blacklisted, Forever Hosting will impose a non-negotiable £80.00 penalty fee payable within 24hrs. Forever Hosting reserves the right to automatically make this transaction with no warning and will take further action should this bill remain unpaid.
4.7 Resellers are responsible for ensuring that the domain they choose upon sign up is the domain they wish to use. If the reseller requests to have the domain name of the main reseller account changed, a £20.00 one-time admin fee is charged.
5. Payment and Bills
5.1 The Customer agrees to pay for the service and Forever Hosting will not place any order until payment has been received in full. The Customer agrees that failing to make prompt payments will cause delays in the Service from being provided
5.2 It is the Customers responsibility to keep their card/payment and contact details up-to-date and pay any invoice within 20 days of the due date if payment has failed and cannot be taken. If payment is not made after 20 days then Forever Hosting will charge £10 late fee to the Customer
5.3 Forever Hosting issues invoices seven days before payment is due and the Customer agrees to make necessary changes to their email to ensure that invoices reach their destination, this includes but not limited to ensuring that the email address which the invoice is being sent from is on white list and that details are kept up to date via the client area.
5.4 If Forever Hosting does not receive payment within 40 days of invoice due date then the service will be terminated or suspended. In order to re enable the account a £50 fee is charged
5.5 Forever Hosting reserves the right to change any fees for cancellations or billing which may occur due to late payments.
5.6 Forever Hosting may, but is not required to, send additional communications to remind customer payment is due.
5.7 Forever Hosting has the right to alter or change fees for services.
5.8 Forever Hosting cannot be held responsible for charges made to the customer by third party payment processor.
5.9 Forever Hosting charge monthly or annually for all services, this is the minimum amount billed. We do not give part refunds. By using our services you agree to this minimum charge.
6. Refunds & Cancellations
6.1 Cancellations can be made by logging into the client control panel and placing a cancellation request. By requesting immediate cancellation no refunds will be made. If the customer does not carry out the correct procedure then the account may not be cancelled and will still be subject to charges
6.2 Accounts cancelled under our money back guarantee are subject to a full refund for the hosting account only (less any additional fees), UNLESS the account was purchased under a special promotion held by Forever Hosting. This includes but not limited to free domain or free SSL
6.2a Accounts purchased under any Forever Hosting promotion (with our without coupon code) are EXCLUDED from the money back guarantee.
6.2b Any free additional services provided on our resellers packages are deducted from the total refund amount of customers requesting a refund under our money back guarantee. The following fees are deductible (hence will not be refunded):
WHMCS: £5.00
SSL certificate: £10.00
End User Support: £1.00
If you have requested or used any of the above services, they will not be refunded as part of the money back guarantee and thus considered as chargeable items.
6.3 If you have violated our Terms of Service, the money back guarantee is no longer applicable
6.4 Domains, SSL certificates, IP addresses and any additional services ordered are not governed by our money back guarantee
6.5 If you are requesting credit under our 99.9% uptime guarantee (i.e. we did not provide you with 99.9% uptime), then the request must be submitted within 72 hours of the incident happening. Otherwise the request will be void.
6.6 You must allow up to 30 days for credit and refunds to be processed and applied to your account
6.7 If you have paid yearly for your account but cancel while having unused months not yet paid for, the remaining unused amounts will not be refunded. Customers have 30 days to request a refund regardless of how many days, weeks, months or years you have paid for.
6.8 If you are using our domain reseller account services, and cancel your account, the domain reseller account will be suspended and any funds loaded in the domain reseller will be forfeited. Any domains in the domain reseller will also be forfeited and become ownership of Forever Hosting . The customer is thus responsible for transferring any domains away from our domain reseller before terminating an account with us.
7. End-user Support
7.1 If your package includes end-user support, Forever Hosting will only begin the end-user support part of the package once you provided us with your company name, email to send notifications to and desired password. This must be done via ticket.
7.2 Forever Hosting has no guaranteed response time but aims to respond within 24 hours.
7.3 Forever Hosting will be acting on your behalf. Therefore customers are responsible for the content and nature of the replies Forever Hosting provides.
7.4 Forever Hosting does not provide support desk installation or help with configuration of a support desk. This is the responsibility of the customer.
7.5 Customer must use the help desk provided by Forever Hosting in order to use our end-user support service
7.6 Forever Hosting will keep itself anonymous and make every attempt to ensure your customers do not find out about Forever Hosting but we cannot guarantee your customers will not be able to find out about us by themselves.
8. Support Restrictions
8.1 Forever Hosting does not provide support for 3rd party scripts including all scripts listed in Fantastico, RVSiteBuilder, ClientExec, WHMCS and any other script unless explicitly stated.
8.2 If you open a ticket requesting support for a 3rd party script, your ticket will be reprioritized as low priority and may be closed without an answer.
8.3 The offer of any particular service does not constitute an obligation on Forever Hosting part to tutor the necessary skills to utilize that service, only to provide system-specific information.
8.4 problems with domain names/DNS issues are NOT directly the responsibility of Forever Hosting . DNS is a cooperative system and works solely because the parties involved in running the system agree to cooperate in the furtherance of the DNS/domain system. We will do our best to isolate the source of the problem at hand, however unless this source is hardware directly under the control of Forever Hosting, then the task of acquiring a solution will fall back into your hands. Forever Hosting will advise when requested, but rarely intermediate in domain issues not directly related to the operation of one of our DNS servers.
8.5 Forever Hosting covers initial migration from your previous host. This service is limited to cPanel/WHM to cPanel/WHM transfers. We offer basic troubleshooting after account migration to ensure things have been transferred successfully. Forever Hosting does not cover 3rd party script troubleshooting. It is your responsibility to ensure your scripts are compatible with our server environment.
8.6 The same support restrictions also apply to our end-user support
9. Lawful Purpose
9.1 Forever Hosting reserves the right to refuse service to anyone. Customers may only use Forever Hosting server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of Forever Hosting management. Regardless of the place of signing this agreement, the client agrees that for purposes of venue this contract was entered into in United Kingdom, England, and any dispute will be litigated or arbitrated in United Kingdom, England.
10. Indemnification
10.1 CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD FOREVER HOSTING HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING
REASONABLE ATTORNEY\'S FEES ASSERTED AGAINST FOREVER HOSTING, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR
PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD
HARMLESS FOREVER HOSTING AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH
FOREVER HOSTING SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM FOREVER HOSTING SERVER.
11. Disclaimer
11.1 FOREVER HOSTING WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. FOREVER HOSTING MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. FOREVER HOSTING DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY FOREVER HOSTING AND ITS EMPLOYEES. FOREVER HOSTING RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.
11.2 FOREVER HOSTING RESERVES THE RIGHT TO CANCEL/SUSPEND/TERMINATE YOUR ACCOUNT AT ITS OWN DISCRETION WITH OR WITHOUT REASON IF IT FEELS THE ACCOUNT WILL CAUSE DAMAGE TO THE ORGANISATION OR ANY OTHER REASON. FOREVER HOSTING RESERVES THE RIGHT TO ALTER THE SERVICES PROVIDED AT ANY TIME WITH OR WITHOUT NOTICE.
11.3 ALL SUB-NETWORKS AND RESELLERS OF FOREVER HOSTING MUST ADHERE TO THE MENTIONED HERE POLICIES.
11.4 FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.
12. Intellectual Property Rights
12.1 Material accessible to you through Forever Hosting services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use Forever Hosting or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Forever Hosting network. If you use a domain name in connection with Forever Hosting or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.
13. Contract
13.1 Forever Hosting reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service). All users of Forever Hosting Internet services, and their clients, must comply with this AUP and our TOS (Terms of Service). Please check back regularly for any updates
14. Acceptable Use Policy (AUP)
This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Hosting Agreement with Forever Hosting. If you engage in any of the activities prohibited by this AUP document Forever Hosting may suspend or terminate your account.
Forever Hosting's Acceptable Use Policy (the "Policy") for Forever Hosting Services is designed to help protect Forever Hosting, Forever Hosting's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by Forever Hosting. Forever Hosting reserves the right to modify the Policy at any time without notice.
14.1 Prohibited Uses of Forever Hosting Systems and Services:
A. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
B. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through Forever Hosting's servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on Forever Hosting's servers, is prohibited. Forever Hosting accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
C. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by Forever Hosting customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any Forever Hosting hosted domain, or referencing any Forever Hosting account, is prohibited.
D. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.
E. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.
F. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "cracking").
G. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
H. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any Forever Hosting customers or end-users by any means or device.
I. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the Forever Hosting network or on another provider's network.
J. Using Forever Hosting's Services to interfere with the use of the Forever Hosting network by other customers or authorized users.
14.2 Customer Responsibility for Customer's Users
Each Forever Hosting customer is responsible for the activities of its users and, by accepting service from Forever Hosting, is agreeing to ensure that its customers/representatives or end-users abide by this Policy.
Complaints about customers/representatives or end-users of an Forever Hosting customer will be forwarded to the Forever Hosting customer's postmaster for action. If violations of the Forever Hosting Acceptable Use Policy occur, Forever Hosting reserves the right to terminate services with or take action to stop the offending customer from violating Forever Hosting's AUP as Forever Hosting deems appropriate, without notice.